Open to opportunities · Metro Manila, PH · Remote-friendly

I take projects from
messy requirements
to signed-off releases.

Currently:

I'm Mikaela — an IT professional who pairs two years of hands-on software quality assurance with project coordination for government and enterprise clients. I've led UAT for public-sector releases, audited AWS environments against the Well-Architected Framework, and trained government IT teams on cloud operations.

Portrait of Mikaela C. Maac
AWS Certified ×2 Lean Six Sigma

Career highlights by the numbers

0 Government releases with UAT led end to end
0+ End users guided per UAT session
0+ IT personnel & stakeholders trained
0 Professional certifications earned
0yrs Hands-on software quality assurance

01 — About

Requirements in. Documented, testable, compliant deliverables out.

I work at the seam between what a client asks for and what actually ships. That means turning ambiguous requirements into scope you can schedule, test cases you can execute, and acceptance artifacts a client will sign.

Most of my delivery experience is with government and enterprise clients — environments where documentation, auditability, and compliance are not optional. I've facilitated UAT for public-sector releases with 8+ end users per session, owned the QA documentation set relied on at release, and audited AWS infrastructure against the Well-Architected Framework before client turnover.

I'm AWS Certified in both Cloud and AI and Lean Six Sigma trained, which shapes how I work: find the root cause, remove the rework, then write it down so the next person doesn't have to rediscover it.

  • Clarify

    Scope, schedule, and resources agreed up front. Change requests go through documented impact review before anything is committed.

  • Validate

    Functional and non-functional test suites, defect lifecycle tracking, and root cause analysis with Fishbone and DMAIC.

  • Hand over

    Cutover checklists, sign-off artifacts, user manuals, and phased training so knowledge transfer is verifiable — not a one-off handover.

02 — Expertise

Core competencies

Filter by the area you're hiring for.

Project Delivery

  • Project Coordination
  • Stakeholder Management
  • Agile & Scrum
  • Risk & Issue Tracking
  • Status Reporting
  • Training & Knowledge Transfer

Quality Assurance

  • Functional & Non-Functional Testing
  • Test Case Design
  • UAT Facilitation
  • Requirements Validation
  • Defect Lifecycle Management
  • RCA (Fishbone, DMAIC)

Cloud & AI

  • AWS EC2
  • S3
  • IAM
  • VPC
  • AWS Well-Architected Framework
  • Google Cloud Fundamentals
  • Generative AI
  • Machine Learning Concepts

Process

  • Lean Six Sigma
  • Process Optimization
  • Technical Documentation
  • SDLC
  • Compliance & Audit Readiness

Tools

  • JIRA
  • Redmine
  • ClickUp
  • Microsoft SharePoint
  • Postman
  • Microsoft 365

03 — Experience

Where I've delivered

Select a role to expand the detail.

    • Manage IT projects across the full delivery lifecycle for government and enterprise clients — planning scope, schedules, and resources, then tracking progress to completion across development, QA, and release teams.
    • Produce weekly status reports and progress dashboards for client and internal leadership, escalating risks and blockers before they impact committed dates.
    • Facilitate kickoff, stand-up, and status meetings, documenting minutes, decisions, and action items, then driving each to closure with accountable owners.
    • Coordinate UAT and go-live readiness — cutover checklists, sign-off artifacts, and client acceptance — and process change requests through documented impact review before scope is committed.
    • Designed and facilitated a phased training program mapped to implementation milestones, including instructor-led AWS sessions for 6+ government IT personnel on cloud infrastructure and operations — replacing one-off handovers with progressive, verifiable knowledge transfer.
    • Audited AWS infrastructure configurations (EC2, S3, IAM, VPC) against the AWS Well-Architected Framework to surface reliability, security, and compliance gaps before client turnover, and applied Lean Six Sigma to streamline documentation workflows and reduce cross-team rework.
    • Agile & Scrum
    • Stakeholder Management
    • AWS Well-Architected
    • Lean Six Sigma
    • ClickUp
    • JIRA
    • Led and facilitated User Acceptance Testing for 2 government project releases, guiding 8+ end-user participants per session from scripted execution through to formal client sign-off.
    • Tested web-based systems and CMS platforms end to end, executing functional and non-functional test suites across browsers to validate business workflows, performance, usability, and reliability against documented requirements.
    • Owned the QA documentation set — test scripts, defect reproduction steps, user manuals, and proof-of-concept (POC) documentation — relied on by internal teams and end users at release.
    • Drove root cause analysis using Fishbone and DMAIC to reduce recurring defects, partnering with developers, business analysts, and release teams to resolve issues within release timelines.
    • Delivered knowledge transfer and training to 5+ IT administrators and stakeholders across multiple government agencies, and managed defect tracking in JIRA, Redmine, and Microsoft SharePoint.
    • UAT Facilitation
    • Test Case Design
    • Cross-browser Testing
    • Fishbone / DMAIC
    • Redmine
    • SharePoint
    • Postman

04 — Credentials

Certifications & education

Certificates with a link are viewable as PDF.

Amazon Web Services Active

AWS Certified AI Practitioner

Jun 2026 — Jun 2029

View certificate
Amazon Web Services Active

AWS Certified Cloud Practitioner

Apr 2026 — Apr 2029

View certificate
Trainocate Philippines

Google Cloud Platform Fundamentals: Core Infrastructure

Dec 2025

View certificate
Six Sigma BELT Guru

Lean Six Sigma Yellow Belt

Aug 2025

Ask Lex PH Academy

Lean Six Sigma White Belt

Feb 2024

Education

BS Computer Science

Batangas State University TNEU – Alangilan · Batangas, PH

Graduated Aug 2024

05 — Contact

Hiring for delivery, QA, or cloud enablement?

I'm open to IT project management, project coordination, and software quality assurance roles — local or international, onsite or remote. Tell me about the team and the problem, and I'll tell you straight whether I'm the right fit.

Send a message

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